Returns & Refund

We want you to love what you ordered. If something isn’t right, we’ll help you exchange or return it.
Below you’ll find how returns, exchanges and refunds work at BLACK T-SHIRT.

Overview

You can return or exchange items within 30 days of delivery. Exchanges for another size or color are free.

Return conditions

To be eligible for a return, your item must be:

  • Unworn, unwashed and in its original condition
  • With all original tags attached
  • Returned in the original packaging, if possible
  • Sent back within 30 days of delivery

Non-returnable items

  • Gift cards
  • Items marked as final sale
  • Custom or personalized products
  • Items that were worn, washed or damaged after delivery

How to return an item

  1. Contact us with your order number and the items you want to return.
  2. We’ll send you return instructions and the shipping address.
  3. Pack the items securely and ship them back to us.
  4. We inspect the items and email you once the return is approved.

Exchanges

Need a different size or color? Contact us and we’ll reserve the new item for you. Once we receive your return, we ship the replacement free of charge.

Refunds

Once your return is approved, the refund is issued to your original payment method within 5–7 business days. Your bank may need a few more days to show it on your statement.

Please note: Original shipping costs are non-refundable. Return shipping is paid by the customer, except when the item arrived damaged, defective or incorrect.

Damaged or incorrect items

If your order arrived damaged, defective or incorrect, contact us within 7 days of delivery with a photo of the item. We’ll send a replacement or issue a full refund, including shipping.

Need help?

Have a question about a return or exchange? Contact us — we’re happy to help.